Understanding the Credential Audit Log

Written By Vik

Last updated 21 days ago

Every credential tells a story; from the moment it is issued to the many interactions it undergoes. Whether it's being viewed, downloaded, shared, edited, or verified, each action contributes to a timeline of trust, accountability, and transparency.

To support this, Wauld provides a robust Credential Audit Log that records every significant event in a credential’s lifecycle. This log is not just a technical trace; it’s a powerful tool for administrators to understand, troubleshoot, verify, and govern digital credentials with complete confidence.

Whether you're:

  • Assisting a recipient who claims they didn’t receive a credential,

  • Investigating a credential’s legitimacy,

  • Tracking how often credentials are being shared or verified, or

  • Just ensuring your issuance processes are followed correctly

The audit log equips you with answers.

It helps you operate transparently, respond promptly, and maintain the highest level of professional integrity.

In this article, we’ll break down each type of log entry, what it means, and how to interpret it — so you can make the most of this essential feature.

Before starting this article, we recommend first understanding the Credential Details View by visiting: Viewing Credential Details .

Where to Find the Audit Log

To access the audit log for a credential:

  1. Go to the "Recipients" section from the left-hand navigation bar.

  2. In the Recipient List View, click on the recipient whose credentials you want to review.

  3. This opens the Recipient Details View, where you'll see a list of all credentials issued to that recipient within the current workspace.

  4. Click on the credential you want to explore.

  5. This opens the Credential Details Modal, displaying complete information and available actions.

  6. Scroll to the Credential Audit Log section to view all historical actions related to that credential.

Breakdown of Credential Logs (Grouped by Type)

1. Issuance & Lifecycle Updates

These logs represent the initial issuance and major status changes of a credential.

  • Credential Issued - Logged when the credential is initially issued by an issuer.

  • Credential Resent - Logged when the credential is re-sent to the recipient via the Resend option. To know more about how to resend the credential, visit Resending an Issued Credential

  • Credential Marked as Void - Logged when the credential is voided manually by an issuer. To know more about voiding a credential, visit Voiding an Issued Credential

  • Credential Expired - Logged automatically when a credential reaches its expiry date.

2. Change Request Actions

These logs track the complete flow of recipient-submitted change requests.

  • Change Request Received - Logged when a recipient submits a change request for a credential. To know more about how recipient's submit a change request, visit Submitting a Change Request .

  • Change Request Processed - Logged when an issuer accepts and processes the request, resulting in a new credential being issued.

  • Change Request Rejected - Logged when the issuer reviews and declines the change request.

  • Credential Superseded by Updated Credential - Logged on the old credential when a new credential replaces it via approved change request. A hyperlink is provided to view the updated credential.

  • Issued as an Update to an Older Credential - Logged on the new credential when it replaces an old one via approved change request. A hyperlink is provided to view the old credential.

To know more about managing change requests, visit Introduction to Change Requests

3. Editing an Issued Credential

These logs apply when an admin edits a credential using the Edit & Reissue functionality.

  • Credential Superseded by Updated Credential - Logged on the old credential when a new credential replaces it. A hyperlink is provided to view the updated credential.

  • Issued as an Update to an Older Credential - Logged on the new credential when it replaces an old one. A hyperlink is provided to view the old credential.

These two logs work together to provide full traceability between versions.

To know more about how to edit a credential, visit Editing an Issued Credential .

4. Recipient Viewing & Downloading

These logs reflect how and when the credential was accessed by recipients or others.

  • Credential Viewed by Recipient - Logged when the recipient opens the credential through their recipient dashboard.

  • Anonymous Credential View - Logged when a third party (e.g., employer or verifier) views the credential through a shared link.

  • Credential Downloaded by Recipient - Logged when the recipient downloads the credential file.

5. Credential Verification

These logs record when verification is performed via the credential viewer.

  • Credential Verification Check – By Recipient - Logged when a signed-in recipient clicks the “Verify Credential” button.

  • Credential Verification Check – Anonymous - Logged when a third party uses the “Verify Credential” option from a shared link.

These actions confirm that the credential has been validated for authenticity.

To know more about how credentials can be verified, visit Verifying Credentials

6. Credential Sharing Activity

These logs track every method used to share the credential externally.

  • Credential Shared via Email - Logged when the recipient shares the credential directly via email using Wauld's sharing options.

  • Credential Shared via URL - Logged when the credential is shared through a unique shareable link.

  • Credential Shared via LinkedIn - Logged when the recipient shares the credential through a LinkedIn post.

  • Credential Added to LinkedIn - Logged when the recipient adds the credential to their LinkedIn profile.

Sharing logs help track how recipients engage with their credentials and which platforms are used.

To know more about how recipients share credentials, visit Sharing Credentials (Link, Email, LinkedIn) .

Why the Audit Log Matters

  • Trust & Transparency: Ensures every step in the credential’s life is visible to the issuer.

  • Compliance & Verification: Essential for audits, verifications, and regulatory tracking.

  • Recipient Support: Helps admins quickly identify recipient actions when support is needed.

  • System Integrity: Allows real-time tracking of unexpected or suspicious activity.