Changing Password - Recipient

Your credential access is personal and secure; and protecting it is important. Whether you’ve shared your email or suspect that someone else might have accessed your credentials, or simply want to change your password as a security best practice, Wauld makes it easy for recipients to update their password at any time.

When Is Your Password Set?

As a recipient, your password is set during account creation. Recipients join Wauld by creating their own account.

During this process:

• You’ll enter your first name, last name, and email address

• You'll set a secure password as part of the sign-up and verification flow

To learn more about how to create an account on Wauld, please visit Creating an Account - Recipient

How to Change Your Password

If you’re already logged into Wauld and want to change your password, follow these steps:

1. Access Your Profile: To view your profile details:

   1. Click on your profile icon located in the top-left corner of the dashboard.

   2. A small popup will appear showing your full name and email address.

   3. Click the View Profile button to open a modal containing your profile information.

   4. Inside this modal, you’ll see your:

      1. First Name

      2. Last Name

      3. Email Address

      4. Change Password button

   5. Click the Change Password button to open the password change modal.

2. Set Your New Password: To update your password in the modal:

   1. Start by entering your current password.

   2. Next, type in your new password.

   3. Re-enter the new password to confirm it.

   4. To enable the Save button, your new password must meet the following requirements:

      1. Be at least 8 characters long

      2. Include at least one uppercase letter

      3. Include at least one lowercase letter

      4. Contain at least one special character

   5. After entering the required details, click the Save button to apply your new password. If you wish to exit without making changes, click the Cancel button.

If you’re unable to log in but want to reset your password, you can use the Forgot Password option available on the login screen. To know more about this visit Forgot Password

Your password is the key to accessing your Wauld account. We recommend updating it regularly and especially after sharing access with someone else. You can change your password anytime from your profile or recover access via forgot password flow if needed.